Frequently Asked Questions
Everything you need to know about shopping at The Original £1 E Liquid
How can you offer such affordable prices?
By streamlining our manufacturing process and sourcing high-quality materials in bulk, we are able to provide premium fashion-forward products at a fraction of the traditional retail cost.
What are your shipping options and costs?
We offer standard and express shipping across the UK. All orders over £20 qualify for free standard delivery, while smaller orders are subject to a flat shipping fee.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my order after it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your delivery status in real-time.